FREE express shipping on AUS orders over $180 & FREE standard shipping on AUS orders over $160.
Shipping + Return & Exchange Policies
SHIPPING | Rates & delivery times
We are online store only! We use AUSTRALIA POST.
Please note: Once your order has been dispatched to Australia Post, we cannot be held responsible for postage delays.
STANDARD SHIPPING (within Australia)
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Allow 1 – 5 business days
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Orders $160 and under – $15
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Orders over $160 – FREE
EXPRESS SHIPPING (within Australia)
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Allow 1 – 2 business days
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Orders $180 and under – $18
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Orders over $180 – FREE
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INTERNATIONAL SHIPPING​
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Allow 2-3 weeks depending on destination
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Orders up to $250 - $40
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Orders from $250 - $400 - $60
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PICK UP FROM LETTERBOX
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We are online store only! Please contact us to co-ordinate a time to pick up from the letterbox in Dayboro, Brisbane
POLICIES | Returns
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Items can be returned within 7 days of delivery for a CREDIT ONLY
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Refunds are not given for change of mind
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Items must be received in their original condition - unworn, unwashed
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Sale items cannot be returned (unless the item is faulty or seller error)
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The return postage is the responsibility of the buyer (unless the item is faulty or seller error)
Return to:
Matilda & Mabel
P.O. Box 225
Dayboro Qld 4521
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If an item is faulty, please contact us
POLICIES | Exchanges
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Items can be returned within 7 days of delivery for an exchange
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Items must be received in their original condition - unworn, unwashed
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Sale items can not be exchanged (unless the item is faulty or seller error)
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The return postage is the responsibility of the buyer (unless the item is faulty or seller error)
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If u would like an exchange, please contact us so we can arrange to put your new exchange aside.
Return to:
Matilda & Mabel
P.O. Box 225
Dayboro Qld 4521
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Please include a self-addressed pre-paid traceable satchel with your item that is to be exchanged (unless the item is faulty or seller error)
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If an item is faulty, please contact us
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